Field services are open to implementing technological innovations
The constant implementation of new developments and technologies has contributed substantially to the fact that a lot of businesses offering field services have increased their specific weight on the market and the revenue. Bearing all of this state of affairs in mind, nowadays the experts predict the following trends in the field service:
– Mobile apps. Using mobile apps contributes to improving technicians’ efficiency, accelerating and improving work with field data, reducing the response times of the company in dealing with requests from their customers, improving the quality of reporting and its optimization, reducing the cost of document management and more. It is a great opportunity to increase the productivity of the entire company. Learn more about the benefits mobile apps can provide to the field service businesses in this blog post.
– Artificial Intelligence. Artificial intelligence is able to cover some processes that the technicians themselves cannot complete. Also, this is a great opportunity to increase the pace and efficiency of work. For example, voice-activated intelligent assistants, as well as controllers of service processes and data processors allow specialists to work smarter, better quality and with significant savings in time, money and resources.
– Drones and robots. Drones are usually used to review and monitor areas that are difficult to access. They allow specialists to get a great amount of detailed, accurate and timely data and thereby improve the service. Robot assistants are quite popular for mechanical tasks or risk environments for humans. They bring additional, extremely useful features, which have already been evaluated by some field service companies.
– 3D printing. 3D printing technology cuts the necessity to order parts for repair from suppliers. This way, it contributes to streamlining repairs and agile service. Moreover, it is an opportunity to save costs.
Want to be on top? Contact Snappii
It is not by chance that we put the mobile apps in the first place on the list above. According to the stats, 48% of organizations are already on board with some form of field service management software. A smartphone is what almost every person has in his pocket today. So field service apps are a rapidly growing trend now. Snappii has been working in this direction for several years. Today we offer some multifunctional ready-made field service apps, which will be helpful for daily operations. Find them here and feel free to try. Most of these apps can be customized to meet your specific requirements. You can send them to us and get a free quote. Moreover, Snappii’s team of high-quality professionals is able to create any field service app from scratch. We will discuss your needs and you will control the entire development process. Snappii is proud to be one of the leading business app development companies. Learn more about custom app development and start working with us here.