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Mobile Field Service Apps – the Solution Moving Forward

Mobile Field Service Apps - the Solution Moving ForwardThe source of much-needed agility

Field service organizations have always been early adopters of mobile technology due to its agility. Even laptop computers can’t contend with the unparalleled convenience and untethered freedom that comes with mobile solutions. Mobile technologies are developing rapidly and the field service industry is finding more and more new ways to use these changes to its advantage.

Among the main benefits field service organizations get from mobile solutions are:

– Better control over field operations

– Streamlined management

– Increased efficiency and productivity

– Increased accuracy and timeliness

– Better engagement and communication

– Proactive maintenance

– Acceleration of the entire workflow

– Customer expansion

– Cost saving

The affordability of modern mobile field service solutions

Some field service organizations still fear outdated concepts of the high cost of mobile solutions and the difficulties of their implementation. However, modern mobile business software providers never tire of refuting such thoughts and providing solutions for companies of all sizes and incomes. Snappii is one of such mobile business app developers offering powerful and affordable products for various fields of activity.

Ready-made field service apps

Thanks to the accumulated experience, constant improvement and high-class technologies, today Snappii can offer several mobile solutions for the field service industry. First of all, it should be noted the impressive gallery of ready-made field service apps. They cover such activities as inspections, time tracking, reporting, estimation, inventory, work assigning, management, and more. Field service apps provide organized, efficient and successful work with various data in the field.

App customization

The next beneficial solution is app customization. The Snappii team is ready to modify the most of ready-made field service apps to meet some specific business needs. This allows customers to keep well-established aspects of their operation and improve them. All requirements of customization can be sent here.

Custom app development

Moreover, Snappii is the leading business app development company and has been creating custom feature-rich apps from scratch for 10 years. If a company needs a personal field service app, the Snappii team is ready to discuss any needs and ideas. “Snappii has moved mountains to bring my vision to reality. With every request I put forward and some with very complicated codes and algorithms, the Snappii Team has always pulled through.  I have never heard from the Snappii team that “we can’t do that”.  Regardless of what I asked of Snappii they always tried,” says Robert Gulino, Director of Procurement Modern Niagara Toronto Inc.

Stay ahead of the curve with Snappii’s mobile field service solutions.

Automation, Agility and Other Advantages of Field Service Mobile Apps

Automation, Agility and Other Advantages of Field Service Mobile AppsThe enabler of modern field service sector

In the field services sector, automation and agility are key. It contributes to minimizing customer downtime, optimization of management, regular interactions between the entire team, streamlining of reacting and performing day-to-day operations, and more. Field service mobile apps are the best tool for instant automation of various operations with field data as well as for fast, high quality, and agile workflow. Snappii knows a lot about feature-rich field service mobile apps and offers some ready-made ones in its app gallery.

Ready-made field service apps you should try

Estimates, inspections, inventories, work order assigning, and other operations can be made by several clicks on a mobile device. The field technicians can get rid of time-consuming paperwork and managers are able to keep all processes under control and get timely reports without huge efforts. The field service mobile apps from Snappii cover plenty of fields of activity. Try the following ready-made apps for field service:

Job Estimator app

Work Order Assigner app

Inspect Anything app

Daily Log Reporting app

Inventory Anything app

App customization without huge efforts and costs

We understand that you will not be able to enjoy all the benefits of automation and field service mobile apps if they do not fully meet your needs. That’s why Snappii offers customization of most of its ready-made apps. We will modify the app per your specific requirements. App customization is faster and more affordable than creating an app from scratch. Send us your requirements and we will be back to you with a quote.

“Our whole experience of Snappii has been a pleasure, didn`t think it is possible to create such a professional app so quickly and easily!”

Colin Stokes, Adiuvo

“Snappii has been a game-changer for our home care agency. We honestly could not run our business at this time without our Snappii App!”

John Bennett, Sunny Days In-Home Care

“The whole Snappii Team, is top-notch, in customer service. It is something that many companies lack these days, so I appreciate the time you put in, to help us along.”

Jason Conn, ATCi

It is just a part of what customers are saying about Snappii. Don’t waste your time and money and start the new more successful stage of your business.

Top Technological Trends in Field Service Industry

Top Technological Trends in Field Service IndustryField services are open to implementing technological innovations

The constant implementation of new developments and technologies has contributed substantially to the fact that a lot of businesses offering field services have increased their specific weight on the market and the revenue. Bearing all of this state of affairs in mind, nowadays the experts predict the following trends in the field service:

Mobile apps. Using mobile apps contributes to improving technicians’ efficiency, accelerating and improving work with field data, reducing the response times of the company in dealing with requests from their customers, improving the quality of reporting and its optimization, reducing the cost of document management and more. It is a great opportunity to increase the productivity of the entire company. Learn more about the benefits mobile apps can provide to the field service businesses in this blog post.

Artificial Intelligence. Artificial intelligence is able to cover some processes that the technicians themselves cannot complete. Also, this is a great opportunity to increase the pace and efficiency of work. For example, voice-activated intelligent assistants, as well as controllers of service processes and data processors allow specialists to work smarter, better quality and with significant savings in time, money and resources.

Drones and robots. Drones are usually used to review and monitor areas that are difficult to access. They allow specialists to get a great amount of detailed, accurate and timely data and thereby improve the service. Robot assistants are quite popular for mechanical tasks or risk environments for humans. They bring additional, extremely useful features, which have already been evaluated by some field service companies.

3D printing. 3D printing technology cuts the necessity to order parts for repair from suppliers. This way, it contributes to streamlining repairs and agile service. Moreover, it is an opportunity to save costs.

Want to be on top? Contact Snappii

It is not by chance that we put the mobile apps in the first place on the list above. According to the stats, 48% of organizations are already on board with some form of field service management software. A smartphone is what almost every person has in his pocket today. So field service apps are a rapidly growing trend now. Snappii has been working in this direction for several years. Today we offer some multifunctional ready-made field service apps, which will be helpful for daily operations. Find them here and feel free to try. Most of these apps can be customized to meet your specific requirements. You can send them to us and get a free quote. Moreover, Snappii’s team of high-quality professionals is able to create any field service app from scratch. We will discuss your needs and you will control the entire development process. Snappii is proud to be one of the leading business app development companies. Learn more about custom app development and start working with us here.

Top 3 Tips to Think About When Implementing Field Service Management Software

Top 3 Tips to Think About When Implementing Field Service Management SoftwareThe world of field service management is rapidly expanding. According to a new market research report published by MarketsandMarkets, the market size is expected to grow to USD 5.08 Billion by 2023. Nowadays field service companies are increasingly turning towards mobile management solutions to optimize workflow, plan the projects and allocate work efficiently, save costs, assure compliance with regulations, provide a great service to customers and more.

When considering implementing field service management apps into the business, it is important to consider many specific factors. Here are the main tips to think about when deciding on mobile solution to meet the business needs.

Pain points and problem areas

Start from identifying any problems of your business’ operation. Then you will be able to find out what is required to solve and prevent them, as well as what changes of management process you should make. Whether it’s a need to gain more visibility over your field technicians, reduce specific costs, better manage demand and expectation, etc. Knowing what your business pain points are and understanding the improvements you expect to achieve is the key point in choosing mobile management software.

Field workforce involvement

Field workforce is one of the most important factors when considering implementation of new field service management software. Involve them in this process to get their feedback and create the most efficient solution. Moreover, keep in mind that they also will use the new mobile tool one way or another. Ensure intuitive, simple and clear interface and functionality of the app.

Technological innovations and key trends

The new technologies progress with a high speed, and companies need to stay up to speed with new technological innovations. It contributes to ensuring the newest industry standards and trends. This will help your business evolve and keep up the pace with industry standards and trends. No one wants to deal with outdated systems. It is also important to stay on pace with customer technical expertise in order to meet their requirements and stay ahead of the competition.

The great opportunity to improve your field service business

Snappii is able to provide any field service company with powerful, high quality, agile, feature-rich and convenient mobile solution. Our long-term presence in the business app market contributes to complete understanding of modern business needs and providing of the best service. Try our ready-made apps to work with various field data. Most of apps are customizable and can be modified to meet any specific needs. Moreover, Snappii team is ready to create any custom app from scratch on the base of your personal requirements. Contact us here to discuss. It’s time to move your field service business toward the greatest success.

The New Format of Work Orders

The New Format of Work OrdersThe time of automation

Work orders are a key point of any field service operation. They generate a list of jobs to be done and produce revenue. Considering how many work orders are being created daily by various field services, it’s no wonder that managing them has a vital importance. Also it is entirely understandable that this process is seeing the biggest changes moving forward. Today automation of work orders is not just an advanced feature, but also a real necessity for field services.

More working time and revenue and less effort

According to a survey by SelectHub, 50% of field service organizations identify automation as the greatest contributor to revenue growth. Time is money, and field service business leaders are trying to find every means possible to reduce administrative time and increase the working time of their technicians. Modern mobile solutions are the best way to do it.

Mobile apps for work orders

Automation of work orders by using special mobile apps is available and easy to implement. Any worker is able to generate and assign work orders right on mobile devices. It is an opportunity to avoid paperwork and constant movement between field and office. This way, field service employees save a lot of time and optimize operations.

Work Order Assigner app from Snappii

Snappii helps field service businesses by making various processes more streamlined and agile. What about work orders, we offer a ready-made Work Order Assigner app. The app users can easily create tasks and assign them to particular employees, provide details and time frames. After any task is assigned the assignee can login into the app using his/her credentials and see it, once it is completed assignee can add notes about it which will become immediately available to the manager. Moreover, Work Order Assigner app provides the opportunity to generate PDF and Excel reports, print, share and store them. The app is available to be downloaded in Apple App Store and Google Play.

Work Order Assign app can be customized to meet any specific needs. We can modify the functional, or add your own forms. Send us your requirements here.

Automation of Field Service Activities: Where to Begin

Automation of Field Service Activities: Where to BeginModern field service businesses require a certain level of automation. The old method of manually processing became outdated. It is extremely time-consuming and doesn’t lend well to modern dynamic and agile field service industry. Field service apps have a 25% market penetration today. They track employee activity, schedule work, keep communication, control conditions, track a progress, support safety and more. Needless to say, they can do a lot for any business. Here are several major activities which can and should be automated with field service apps.

Work orders

If you are going to start field service automation, pay attention to work orders. These paper-based forms can be extremely difficult to produce manually and share. Your business clearly deserves better. Digital work orders allow users to create, process, assign, track and report work orders right at any mobile device. Just imagine in how many times it simplifies the process! The right and accurate information is provided in time just in a few clicks. No more unreliable paper forms and constant trips between the office and the field. Snappii offers a ready-made Work Order Assigner app. This app already contains all necessary features to easily and quickly create and assign professional work orders. Work Order Assigner app is ready to use and you can download it at Apple App Store and Google Play.

Timesheets

Paper timesheets, time cards and schedules are inconvenient for field service, and lead to confusions, mistakes, delays and waste of time. Timesheet and time tracking mobile apps can become better solution. They allow field team members to add work time, as well as have an accurate timesheet with all changes at hand. And managers are able to keep all technicians under control and ensure smooth workflow.

Estimates

A lot of estimates are done in the field. Unreliable and untimely estimates can have quite negative impacts on customers and cost money. That’s why field service companies should move to special mobile apps for estimation, invoicing and billing. Job Estimator app from Snappii allows its users to quickly create professional project estimates that cover all necessary information. The app can also do all the calculations. Recently we have added a speech-to-text feature and an ability to import clients from the address book or Excel file. Download Job Estimator app (iOS and Android) to save time on estimating and win more jobs.

Win Better Field Service Business with Mobile Apps for Estimating and Quoting

Win Better Field Service Business with Mobile Apps for Estimating and QuotingModern mobile solutions and extension of coverage

Mobile solutions provide huge opportunities for modern field service. Many field service providers successfully use efficient mobile apps to coordinate and sync their field activities, as well as manage documentation. Mobile technology is developing at an amazing rate and now mobile apps offer quite unique features. Gartner, the world’s leading research and advisory company, predicts that 75% of field service organizations with over 50 users will deploy mobile apps that go beyond simplified data collection and add capabilities that help technicians succeed. Now mobile apps can affect so many different areas of service delivery for the better.

Why mobile apps for estimating and quoting

Regardless of the nature of the job, field service operation starts with estimating and quoting. Special mobile apps can help adjust estimates faster and more accurately, instantly provide quotes and be more organized in front of customers. Moreover, such apps allow users to efficiently manage business assets, monitor sales and service performance and save money.

Smart and multifunctional Job Estimator app

With so many field service companies still not on board with mobile apps for estimating and quoting, it’s the perfect time to get in front of the competition and start to change these processes into automated ones. Snappii offers a powerful, ready-made app for simple estimate creation right in the field. Job Estimator app allows users to collect company’s information, work description, labor hours and rates as well as all parts that are necessary. All the calculations are made automatically, so the user can instantly show a customer the estimated cost in labor, parts, and the totals. There are a speech to text feature and an ability to import clients from the address book or Excel file. Also Job Estimator app allows users to preview the estimate as a PDF prior to sending it to the client. The estimate can be sent via texting or email.

You can download Job Estimator app in Apple AppStore and Google Play. If you need any customization of the app, Snappii team is ready to learn your requirements. Send them here.

4 Practices to Improve Field Service Operations

In a highly competitive field service market, it is extremely important to pay special attention to customer retention and brand differentiation. Although field service is often unpredictable, there are many ways to improve your operations and provide the best customer service.

Be punctual and reduce travel time

Showing up on time is a common requirement for technicians. Despite the fact that technicians don’t always know how long each job will last, they should try to keep their schedules. Optimizing schedules to that all technicians are traveling small distances between jobs is key. Also it’s important to notify clients if technician is running late.

Schedule management and tracking mobile app is the most effective solution to this task. The constant communication channel between the technicians and managers provides timely information flow. Managers can track all employees as well as notify customers about any delays or changes.

Prevent failures and repeat of problems

Focus on preventing service failures from occurring. Conduct regular inspections of equipment, staff qualification and service methods. And once again mobile solutions can help and become a multifunctional tool to optimize and accelerate inspection process. Inspection apps allow anyone to instantly capture information right in the field, process it, generate specific lists and forms, create reports, share them and more.

However if the failure occurred, it is quite important to make every effort to prevent it from repeating. Quick small analysis, determine of errors and problems and their register can help in future smooth operation.

Tempting bids

The question of accurate bid can’t be unambiguous. However, the right one should be the one that is competitive with other bids, not at the top or the bottom of a client’s price range. The clients aren’t looking for the cheapest or the most expensive bid. They need a balance of price and quality. Analyze pricing data and the subsistence level of your area. Remember about the accordance of price and quality of services.

The Power of Reporting

It is common that you should do reports of service done. Reporting is important for statistics, analysis, improvement directions and possible external inspections. Also your clients may ask for reports, wanting to know how they spent their money and why. Having real time reports can be an invaluable tool for a business owner to make better business decisions. And the best opportunity to get such reports is mobile apps. Gone are the days when technicians used paper daily logs and had to generate paper reports and drive them to the office. Now all they need for quick accurate report is a smartphone and a reporting app. Mobile reporting apps make it easy to access the information you want, when you want it. They save time of all employees and the company’s costs.

Snappii, a leader of mobile field apps, can become the best assistant in the improvement of your field service business. We offer the widest range of features for any job operation. Are you interested? Let’s discuss your needs. Contact us here.

How Field Service Companies Can Optimize Profit Management

If you provide any service, you have to deal with the cash flow. Modern mobile solutions can help you optimize profit management. Invoicing, work assigning, estimation, scheduling and more, all these activities can be done with a proper mobile app. Such business app will allow your daily operations to run without interruption and get a stable flow of profits. Let’s consider it in more detail.

Instant and accurate estimation and bidding

Workers receive requests for a new job and should transfer them to the office for processing. It takes time, and time is money. Estimating and bidding app allows any worker to contact sales or management department lightning fast, provide all necessary details and instantly get estimates and invoices. Accurate and fast organization eliminates delays and streamlines the process. Also it affects the positive image of your business and contributes to the service promotion.

Optimized workforce and profit management

Estimating and bidding apps are also a useful tool for sales and management departments. They can manage profit flow and workforce, making instant timely estimates, knowing who created the quote, tracking the progress of work and possible order and payment changes. The apps allow specialists to keep all the business under constant control without extra efforts and costs. Moreover, estimating and bidding apps are able to optimize reporting. It is the most convenient, flexible and safely way to keep all reporting data, which is always available and at hand.

Streamline on-site operations with Construction Estimator and Bidding app

Snappii, a mobile business app development company, helps improve daily business operations of various services and companies from different industries. Estimation, invoicing and bidding are among the main processes Snappii tries to streamline. For example, we have designed the all-in-one Construction Estimator and Bidding app to quickly create on-site estimates for construction and repair projects. The app allows users to quantify material, labor and other costs needed to complete a construction project. Also users can do all the calculations right in the app. Completed estimate forms can be sent to the customer and manager as PDFs. Construction Estimator and Bidding app is 100% customizable as all Snappii apps. You send us your requirements and we discuss app customization to meet all your specific needs.

Create mobile app for estimation and invoicing in a snap

Some time ago, Snappii decided to empower a common person in mobile technology and provide people an opportunity to generate mobile apps on a base of digital forms themselves. Now anyone even without special tech skills can create mobile form apps. There are some easy steps: to pick a form template or upload your own existing PDF form or report, drag and drop necessary fields to the form, download Snappii Mobile Forms app to preview the form and start using it. It has never been so easy. Snappii offers pre-made estimate and invoice mobile forms to immediately fill them out. What takes 2-3 hours each day now can be done in several minutes.

“I get a new form up and running in no time and it saves us hundreds of man hours when it comes time to audit our safety program.” Curtis Hrdlicka, GLV Travellers

“Thanks to Snappii, we moved away from paper forms and are quite pleased with the result. Now it literally takes a few minutes to fill out the report, sign and send it.” Steven Koski, Harold Brothers Mechanical Contractors, Inc.

Join Snappii successful customers right now. Have any questions? Contact us at support@snappii.com.

Mobile Solutions for Field Service Companies: a Step to Grow the Business

Field service organizations are constantly searching for ways to make their staff more efficient, provide better service to their customers and increase profits. This way, they have begun to recognize the importance of integrating mobility solutions into their workflow. Mobility allows field-based companies, such as HVAC, construction, utility, plumbing, property management, etc. to improve communications and provide accurate, timely data and fast response. Moreover, mobile technology enables extending work with data beyond the confinement of the office.

Optimization of communication and work with data

Lack of real-time information is one of the main issues, modern field service organizations face with. Task assigning, reporting of their statuses and any troubles, various assignments and changes need a constant link between the field and management department. Mobile technology provides constant communication as well as the optimization of the data transfer. Modern field service mobile apps allow users to assign tasks, collect data, generate various reports and more right on a smartphone from anywhere. All data can be synced and instantly shared. It contributes to the timely, accurate and current data, and consequently influences the whole workflow and its productivity.

Equipment maintenance and inspections on a smartphone

Various equipment is a part of daily operations of field service organizations. Its proper working condition needs constant maintenance. Special field service mobile apps allows workers to conduct fast and convenient equipment inspections right at the jobsite. Instant getting and orderly storage of inspection data contribute to the streamlined and safety workflow.

Customer confidence and growth

Customer demand and expectation makes the future of your company. Due to field service mobile apps, workers have the ability to respond to assigned tasks promptly, solve issues and perform tasks on time. These significantly improve the customer experience and satisfaction. The technicians with mobile devices and special smart software are viewed as more professional and reliable by customers. This way, besides the ability to improve and optimize various work activities, field service mobile apps contribute to attraction of more customers and, consequently, increase of the revenue.

Start the growth with Snappii

Technology is imperative for companies to develop and rise their success. Snappii, a mobile business app development company, offers the foundation for growth to any field service businesses. We provide powerful and multifunctional mobile solutions for different field service businesses. Contact us before adopting a field service mobility solution for your organization, and we will advise the best way specifically for your organization. You can start from our ready-made solutions and request their customization if necessary, or we will create your personal field service mobile app from scratch.

This is an example of tasks Snappii works with

Vision Elevators is one of our successful customers. Here are the main business reasons they needed to address:

  1. To collect better information from customer sites so that more proactive maintenance services could be offered to clients
  2. Timesheets to keep the employees honest

You can find more information about this project here.

Snappii provides the final product in weeks, not months. We save your time and money. Start getting efficient from each work operation.

Top 20 Most Affordable Field Service Management Software. The Way to Greater Achievements

Snappii is happy to announce that is named in Capterra’s Top 20 Most Affordable Field Service Management Software. Capterra is a leading online resource for business software buyers. It features validated user reviews and independent research across hundreds of software categories.

Top 20 Most Affordable Field Service Management Software is an independent assessment that evaluates the standard features offered by a product, cost of these features, and customer reviews on feature fit, value and quality. Top 20 Most Affordable Field Service Management Software is available here.

Being one of the Top 20

Snappii has already listed #13 in Capterra’s Top 20 Most Popular Construction Management Software List. And now we offer mobile apps to help plumbers, electricians, HVAC, elevator, vehicle specialists and various inspectors save time, cut costs, increase efficiency, accelerate activities, improve management and boost the revenue. Snappii apps for field service management can become a perfect pocket assistant and allow users to better organize working process, track time spent on a job, improve documentation and reporting, and stay on time and on budget.

Below are the most popular Snappii field service apps.

Job Estimate and Repair Order mobile app is a perfect pocket tool to provide detailed information about projects and work completed by service organizations. It keeps track of basic data, specific details of the job and its progress statuses by creating estimates to completion reports. Users are able to calculate total cost in labor, parts, and the grand totals of the estimates and reports, inform and agree upon the changes made to the project sync collected data across multiple devices, work online/offline and more. This app will be a perfect assistant in the field.

Anyone can create daily log reports right in the field with Field Service Daily Log app. Users are able to fill in all necessary details including specific contact details, locations, add and mark up photos, signatures and more. Moreover, Field Service Daily Log app is a powerful reporting tool, which help employees instantly create reports on mobile devices and send them to managers. It is the integral tool for accurate and efficient management.

Work Order Assigner app is specifically designed for managers and in-field personnel to create tasks and assign them to particular employees, provide details and time frames as well as site locations. Employees can check tasks and notify managers when complete them. Managers easily collect all necessary data, generate reports and share them. The app allows users to improve and optimize the whole workflow.

Inspections are an integral process of any field service company. Snappii offers Inspect Anything app to accelerate and streamline this process. The app allows users to replace paperwork and quickly collect data on move using just a smartphone. In addition to data collection, Inspect Anything app users can create full-length reports with photos, drawings, QR codes, barcodes, and locations. All data are safely stored locally on the device and available for sharing or printing.

More specific mobile solutions for field service industry

Moreover, Snappii provide specific apps for particular occupations and activities. For example, Estimate Plumbing app, HVAC Inspection Checklist app, Cleaning Inspection Checklist with Tasks app, etc. All these field service apps are available for free download from Apple and Google Play Stores and can be 100% customized to meet specific needs of any organization.

Instant switch to the digital format

Snappii is the only software provider that enables companies utilize their existing Forms and PDFs and quickly convert them to mobile forms to add to any Mobile App or use them separately. This accelerates conversion of paper to digital format and significantly reduces the cost of going paperless.

On the way to future accomplishments

Field service industry actively masters the use of mobile solutions. Thanks to modern field service management software, modern companies have real-time, everywhere communication, fast and convenient work with current data and optimized workflow and customer service. Snappii is proud to be a part of this and listed in the Top 20 Most Affordable Field Service Management Software. We continue our development in this field and welcome all businesses to join Snappii and try our solutions.

Snappii Named in Capterra’s Top 20 Most Affordable Field Service Management Software

Snappii Named in Capterra’s Top 20 Most Affordable Field Service Management Software

Snappii diligently develops mobile solutions to improve service companies operations. Being one of the Top 20 is an outstanding accomplishment and a great step for Snappii.

Continue reading “Snappii Named in Capterra’s Top 20 Most Affordable Field Service Management Software” »


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